Contact us
Here's how to contact The TechGuys
If you would like to find out more about any of our services, please email us here
If you've purchased your product from PC World or The TechGuys and you are looking for technical support, please visit our support website by clicking the link here
Or call our support team on:
For email support click here
If you've purchased games or any other software from our download site (downloads.thetechguys.com) and have an enquiry...
Please email us here
(We will normally respond to your mail within 24hrs)
If you are not happy with the level of service provided by The TechGuys, please let us know by contacting our Customer Service Team.
Call us on:
Lines are open: Mon-Sat 9:00am till 6:00pm (national rate applies)
Or email us here
Or write to us:
The TechGuys
PO Box 1686
Sheffield
S2 5YB
We undertake:
- To deal with your complaint fairly, confidentially and effectively
- To acknowledge your complaint within 24 hours of receipt with a proposal of the action to be taken
- To keep you updated on progress made and to provide a likely time scale for resolving it within 5 working days of receipt
We hope that any complaint you have may be easily resolved. If that is not the case, our Customer Quality Manager will try to help.
Email them here
