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Here's how to contact The TechGuys

Contact us
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General enquiries...

If you would like to find out more about any of our services, please email us here



Customer support...

If you've purchased your product from PC World or The TechGuys and you are looking for technical support, please visit our support website by clicking the link here


Or call our support team on:0844 800 60 20


For email support click here


Download support...

If you've purchased games or any other software from our download site (downloads.thetechguys.com) and have an enquiry...


Please email us here


(We will normally respond to your mail within 24hrs)


Complaints...

If you are not happy with the level of service provided by The TechGuys, please let us know by contacting our Customer Service Team.


Call us on:0844 800 30 40

Lines are open: Mon-Sat 9:00am till 6:00pm (national rate applies)


Or email us here


Or write to us:

The TechGuys
PO Box 1686
Sheffield
S2 5YB


We undertake:
  • To deal with your complaint fairly, confidentially and effectively
  • To acknowledge your complaint within 24 hours of receipt with a proposal of the action to be taken
  • To keep you updated on progress made and to provide a likely time scale for resolving it within 5 working days of receipt

We hope that any complaint you have may be easily resolved. If that is not the case, our Customer Quality Manager will try to help.


Email them here


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